The promotion of public services for businesses continues to be one of the main objectives of the European government and institutions. But the perspective under which this objective has to be achieved has changed significantly.
Until recently, the main effort has been devoted in facilitating the interaction of businesses with government in dealing with (mainly) administrative tasks and/or regulatory obligations. This perspective has generated the “one stop shop” approaches across EU countries that have brought important and relevant benefits for businesses and public administrations.
In the last years, this “traditional” approach has been challenged by new and innovative approaches in which governments and public services users (including businesses) collaborate to improve quality of services and increase opportunity for business (and economic) development. This “open” approach is the key principle shaping the EU Commission paper “A vision for public services”.
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This is the last workshop of the study for the European Commission run by Tech4i2/Open Evidence. Its goal is to refine the policy recommendations developed by stakeholders so far, which are already published in commentable format at: http://www.makingspeechestalk.com/ch/publicservices/
The key issues to be addressed cover:
– Governance, policy and strategy: e.g. how to avoid fragmentation and ensure long-term innovation?
– Cultural change and uptake: e.g. how to establish trust between government and business?
– Implementation, standards and technology: e.g. how to ensure integration within the publis sector and with third party service provider?
– Feedback and service re-design: e.g. how to channel it in the institutional process to stimulate innovation and high-quality service delivery?
The discussion will be stimulated by a set of European best practices on open government for growth, such as the Finnish city platform CitySDK; the Greek initiative on Open Government Diavgeia; the Belgian application for monitoring public-private partnership www.wheresmyvillo.be; the INRIA (FR) work on monitoring public procurement and public funding through network analysis of open data with OpenCoesione.
The workshop will be highly interactive, aiming at developing a set of concrete policy recommendations for the next European Commission
If you need the registration procedure, please send an e-mail to info@forumpa.it containing: name, surname and e-mail address of the person you want receive the e-ticket
